Contact Us

Get in touch by email, telephone or Live Chat.

Contact Us

If you need emergency medical assistance abroad or need to cut short your trip please contact Emergency Assistance Facilities 24 hour Emergency advice line on +44 (0) 845 260 3 260 or +44 (0) 1732 853 333 as soon as possible.

Making a Claim

If you need details about making a claim then please see the making a claim page on our website which provides information including the telephone numbers you will need in the event of a claim. You will also find links to claim forms on this page.

Questions About Our Policies

If you are considering purchasing a policy and have some questions or already hold a policy and have a query then please don't hesitate to get in touch. You can call us on 01424 223964 (our call answering facilities operate Monday to Friday, 9am to 5pm), use the live help on the right hand side of this page or email us at

Please note, if you are contacting us regarding pre-existing medical conditions please view our information page here first before declaring medical conditions on our underwriter's screening line at 01732 853 081.

Quick Contact Details

01424 223 964

Registered Office and Postal Address: Go Walkabout, Innovation Centre, Highfield Drive, St Leonards TN38 9UH

We offer assistance via phone, email and Live Chat. We don't offer a 'walk in' service but if you contact us we are able to arrange an appointment either at the Innovation Centre or our office in Battle at Suite 4, 17 High Street, Battle, E Sussex TN33 0AE

Live Chat